Configuration Control Proven Solution with Auditors and IT

22 October 2009
Download Type: Adobe PDF

More than 250 online sites entrust MarketLive to deliver stellar shopping experiences to their customers, necessitating both safeguards to protect cardholder information and compliance with industry regulations such as the Payment Card Industry’s Data Security Standard (PCI). With an increasing number of retailers facing PCI requirements, MarketLive decided to cre¬ate a strategic market advantage and become PCI compliant themselves.

The objective was to deliver a single PCI compliant solution that serves all clients, improves change control processes, and reduces unplanned work caused by inefficient operations.


This case study, provided by Tripwire, reports on how MarketLive utilized process controls as a springboard to improving IT operational efficiency and effectiveness. The results were achieved PCI compliance, on time and within budget, resulting in new clients and avoiding penalties; increased change management process discipline; eliminating unnecessary rebuilds and reduced time spent troubleshooting problems.

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