US threat management firm Alert Logic today announced the opening of a new European Security Operations Center (SOC) designed to support its growing customer base in the region.
The state-of-the-art facility is located in Wales and will be manned by local security and threat intelligence experts to support the firm’s network, system and application security offerings.
The 50+ person team working at the center will be tasked with analyzing various threat intelligence feeds and uploading security content to the Alert Logic Cloud where it can be used by the firm’s suite of products.
Getting the most up-to-date content possible means the vendor can ignore irrelevant events and prioritize events that need further investigation by an analyst, the firm said.
David Howorth, EMEA vice president at Alert Logic, argued that while the cloud is global, some scenarios demand a more local response.
“Some customers are demanding local support and local data residency due to concerns around data privacy and EU data laws. The SOC is more than just people, though. Although the cloud brings global benefits, cultural differences around support do matter to some customers,” he told Infosecurity.
“We are scaling globally to meet the needs of customers who benefit from Alert Logic being a global organization monitoring and protecting customers from global and local threats.”
The opening of the European SOC follows Alert Logic’s launch of a European datacenter, also in Wales, to meet the specific regulatory data residency requirements of customers in the region.
The security-as-a-service vendor’s most recent Cloud Security Report revealed that Europe experienced the highest volume of attacks globally last year when it comes to hosting and public cloud infrastructures.
CEO Gray Hall said in a prepared statement that the SOC and datacenter would enable the firm to be closer to its European customers.
“While the Alert Logic SOC provides around the clock security monitoring, daily log review, web application firewall management and advanced anomaly detection, the research team is hard at work researching emerging threats, reviewing threat trends and creating new security content that feeds the Alert Logic platform,” he added.