British businesses risk customer data loss as data backup is overlooked

Buffalo Technology, which designs, develops and manufactures storage and wireless networking, has discovered that nearly 30% of SMEs fail to secure important data from, for example, data loss. When these businesses were asked why this was the case, time (34%), security worries, and not being concerned, were listed as the main reasons. Other small businesses (13%) found complexity of securing data a barrier.

However, 46% said that they would backup all their data if the process was automated and 23% said they would backup data if it was quicker and easier.

Paul Hudson, Northern European Sales Director, Buffalo Technology, commented: “What this research highlights is that businesses are still to wake up to the fact that securing their company and customer information is a must. At a time when customer retention is just as significant as growth, giving your clients the confidence that their personal information is in safe hands has never been so important.”

Buffalo Technology commissioned Insight UK, a global single source provider of IT products and services, to carry out the research to look at technology issues small firms in the UK are facing in the current economy.

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