The Essential Guide to Enterprise SSL Management

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What to Consider When Choosing a Certificate Authority

It’s an unspoken rule of doing business today to have some form of online presence or a website where customers can obtain information about your product or services. To secure these transactions organizations need to use SSL certificates, commonly known as Transport Layer Security/Secure Sockets Layer (TLS/SSL) certificates. In fact, major browsers won’t even populate the website on search engines unless it has an active TLS/SSL certificate. TLS/SSL certificates protect in-transit sensitive data from interception by unauthorized parties, such as hackers, allowing online transactions to be conducted with complete confidence.

With digital transformation, enterprises are operating hundreds and thousands of websites and domains online. All these domains and websites need TLS/SSL certificates and require lifecycle management of those certificates. There are numerous examples of system outages due to expired certificates. In 2020, Microsoft Teams® suffered an outage for more than three hours after Microsoft® failed to renew the certificate. Similarly, Mozilla® reported an outage with its add-ons in 2019 due to expired certificates. In cryptography, a certificate authority (CA) is an entity that issues digital certificates.

There are various CAs available for obtaining TLS/SSL certificates. You can even get a free SSL certificate from Let’s Encrypt® .

However, is it safe for enterprises to use free SSL certificates? What are its challenges? What features should enterprises consider when choosing the right CA partner?

We will answer these questions and help you choose the right enterprise TLS/SSL provider. 

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