Financial Services Fraud and Consumer Trust Report

White Paper

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Adapting to digital transformation in the financial services industry requires an innovative approach to fraud analytics and risk-based customer authentication.

This whitepaper provides an in-depth analysis of the trends transforming the financial services industry and explores how businesses can stay relevant and profitable.

Included are key findings from 5.9 billion financial services transactions protected by iovation, 1604 consumer interviews both in the US and UK and the impact of fraud on consumers’ perceptions and buying decisions.

Read this white paper to learn about three market drivers in financial services:

  • Consumer trust is a competitive differentiator
  • Fraud is going mobile, mirroring consumer behavior
  • Customer satisfaction is driven by the mobile platforms