Businesses searching for a competitive advantage and striving to attract talent in today's job market are embracing the mobile workstyle for a larger percentage of employees than ever before. This is creating new efficiencies and growth opportunities — but also new challenges for IT.

Companies turn to mobility to improve employee flexibility by allowing workers to be productive independent of their physical location; enable workers to have more control over their work hours; increase the overall speed of business; and improve customer satisfaction with quicker response times and more informed decision-making. But IT is grappling with how to manage and secure an increasingly mobile population and infrastructure.

This white paper, provided by Sybase, is based on a commissioned study conducted by Forrester Consulting to assess the importance of mobile device management and, in particular, mobile security and associated issues that keep CXOs up at night. The Forrester study – based on in-depth interviews with 30 IT and telecom/network decision-makers at North American and Western European companies with 500 or more employees – provides insight on how firms can increase employee satisfaction, improve customer service, and create revenue expansion through new investments in smartphones.