Many system administrator tasks are a repetitive drudge. Senior IT managers do not want to be doing such tasks on a day-to-day basis and would prefer to delegate these to junior staff or contractors from 3rd parties. However, they need to be confident that such tasks can be safely delegated by limiting the scope of the privilege granted to junior staff and outsiders. Quocirca’s research shows that 10% of organisations say they never delegate, whilst only 3% are confident to delegate all of their sys-admin tasks.
There are a number of issues that hold organisations back from delegating. These include not being able to restrict the range of devices the delegated individuals have access to, not being able to limit or control the time they have access for, or not being able to confidently revoke the access rights once they have been granted.