Related to Roberto Casetta
Why IT Service Desk Should be your First Line of Defence
In a world of zero day vulnerabilities and advanced persistent threats, it is the Service Desk, coupled with a layered approach of patch management and application control, which must provide a vital first line of defense against industrial hackers.
The Service Desk: The Unsung Hero of IT Security
Estimates suggest that the gap between a data breach and discovery is somewhere in the region of 80 and 200+ days, depending on whose research you’re reading.