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Privacy Policy

How Your Information Is Used

Since 1995, Reed Exhibitions has been working to develop useful internet services and websites that are safe, easy, and respectful of our customers. This web site (“Site”) is maintained by Reed Exhibitions Limited (“RX”). Our corporate offices are located at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom. You can also reach us by telephone on + 44 (0)20 8910 7910.

Customer Definition

RX defines its customers as follows:

  • Trade Show visitors
  • Trade Show exhibitors
  • Conference visitors
  • Inquiries
  • Speakers
  • Press
  • Subscribers
  • Sponsors
  • Other individuals with whom RX maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by RX customers. The definitions and treatments of these types are as follows:

Financial Information - Payment information gathered during the registration or subscription process - including but not limited to, credit card numbers, financial institutions, and expiration dates - is considered Financial. This information is not distributed under any circumstance.

Professional Information - Data that customers provide to RX through various methods of communications with RX is considered professional information that is stored and managed for RX’s internal use. Professional data includes, but is not limited to: name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to an RX website, as well as during a visit with another RX customer, is also considered professional information and may also be stored for RX's internal use and for communicating with you about updates to our Sites and RX’s services and products and those of our group companies. Professional information may be, upon the consent of RX, shared with other organisations or RX customers for the purpose of facilitating business relationships in our customer's best interests.

Opt Out

RX will accept, acknowledge and maintain any customer's request to opt-out of either future communication from RX or communication from a third party to whom RX provided the customer's information.

RX will accept opt-out requests as follows:

  • By Sender: RX or third party
  • By Show or Product: e.g. The London Book Fair
  • By Medium: mail, phone, fax, email (or all)
  • Security

This Site utilises a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your internet browser and our internet site. This ensures the security of your professional and financial transaction details when using this Site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you. However, we do not represent, warrant or guarantee that your personal information will be protected against unauthorised access, loss, misuse or alteration and do not accept any liability for the security of such information submitted to us nor for your or third parties use or misuse of such information.


Where a Site is password protected it will use Cookies. Cookies are nothing more than a simple text file. They are not executable programs, and consequently it is impossible for a cookie to contain a virus, or any other application. Cookies are also very small, and you run no risk of filling your hard drive with too many cookies.

The RX cookie that is placed on your computer as a result of you registering on one of our Sites contains only your unique reference number that is allocated by the registration process. This consists of a four digit number. There is no information in the Cookie that can identify you. The Cookie is only valid when you access the relevant RX Site.

We use “session” cookies to collect information about the use of the Site and to allow you to view content. These cookies are temporary and are deleted when you close your browser. We use “persistent” cookies to give you a more responsive browsing experience and help you to navigate the Site more efficiently. We collect and use this anonymous aggregated user date for the purpose of usage analysis, quality control and administering and improving the Site either ourselves or through third party contractors. You can prevent your browser from accepting new cookies or may disable cookies altogether by accessing your browser preferences menu although this is likely affect the functionality and personalisation features offered when you use the Site.

Any Queries/Questions

If you have any questions or concerns about your customer information or your request to opt-out of communications from RX or its third party partners or wish to change your customer information, please contact our Corporate Headquarters via email inquiry@reedexpo.co.uk, telephone + 44(0) 20 8910 7878, or fax + 44(0) 20 8910 7813.

Email Addresses

This Site recognises the home servers of visitors, but not their email addresses. Individually identifiable email addresses are not captured or stored unless they are provided. Persons who communicate with RX, and supply us with an email address, may receive future communications by email or telephone. Persons who wish to amend or update their details or who do not wish to receive email messages may contact RX and ask for their details to be changed or to be removed; to do so, send an email to inquiry@reedexpo.co.uk and specify your name, company name and email address. As such, RX supports the customer's right to "opt-out". Persons who request information about RX, and who supply us with their name and address will be added to our database to receive the requested information.

Retention of Personal Information

RX retains the professional information collected from you for as long as the information is relevant to our business purposes or until you request that we remove the data.


No part of this Site may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from the copyright owners. This RX Site is published by Reed Exhibitions Limited whose registered office is at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom.

This Site contains links to external sites. RX is not responsible for, and has no control over, the content of such sites. Information on this Site, or available via hypertext link from this Site, is made available without responsibility on the part of RX.

RX disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this Site.

RX reserves the right to disclose your personal information in response to subpoenas, court orders or legal process or to establish or exercise its right to defend against legal claims and to investigate, prevent or take action regarding crime or illegal activities or violation of our policies or as otherwise required by law.

RX reserves the right to change this policy at any time without notice. Any changes to this policy will be posted on this web page.

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