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Geoff Webb

Job title:
senior product marketing manager, Credant Technologies

Areas of expertise:
security, compliance, security process automation, security information, event management

Biography:
Geoff Webb has over 20 years of experience in the tech industry and has provided commentary on security and compliance trends, and written on a number of related topics for such journals and websites as: CIO Update, The Tech Herald, Compliance Authority, Virtual Strategy Magazine, TechBlind, Internetnews.com, e-Finance & Payments, Law & Policy, Dark Reading, BankInfoSecurity.com, Payment News and InfoSecurity.com, among others. As a senior manager of product marketing at Credant Technologies, Webb is responsible for compliance, security management and configuration control solutions. Prior to Credant, Webb held management positions at NetIQ, FutureSoft, SurfControl and JSB. Webb holds a combined bachelor of science degree in computer science and prehistoric archaeology from the University of Liverpool.

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Outsourcing Insider Attack?

I know one or two other bloggers have spotted the following news piece too, notably Bruce Schneier, but it’s hard to pass up an opportunity to not only comment, but to draw some wider parallels with other market trends in IT. The BBC reported a few days ago that the good folks at Charlapally Central Jail in Andhra Pradesh, India, are setting up an outsourced data-entry business using, perhaps unsurprisingly, the cheap labor pool of prisoners.  It gets better. Apparently they’ve identified the target market for these services as, you guessed it, banks. 

The project is headed up by a Mr. Charyulu from a private sector company working with the jails, and according to the BBC article:

Mr Charyulu said 200 people would be recruited and trained for the job initially. The unit, which is expected to undertake back-office work for banks, will work round the clock with three shifts of 70 staff each.

Call me a cynic, but hiring convicted criminals to do data entry for banks, while they are still in jail, seems like a rather poor risk-management bet. Assuming, of course, that you knew the people doing your data entry were behind bars.

Which really brings me to the main point of this blog – however good the economic reasons may be, the further you are (from a process and visibility perspective, not geography) from the people handling your data, the less able you will be to measure risks to your data.  And, as we move full speed ahead into the ill-defined and poorly lit world of Clouds For Everything™ it becomes ever more difficult to measure those risks. I have nothing against “Cloud” per se, nor do I have anything against prisoners in Andhra Pradesh for that matter, but I do try to keep track of where my personal and financial data is popping up, and I’d like to think that someone else is keeping track of it too -- like, say, my bank.

On the plus side, at least no one has to worry about expensive background checks for the data entry team, right?

Posted 20/05/2010 by Geoff Webb

Tagged under:Security, insider attack, sensitive data,cloud

RE: Outsourcing Insider Attack?
Posted 03/06/2010 by SILVIA JULIAN SANCHEZ
Geoff, I love your comments, in my opinion: 1.- Some banks seeking solutions to modernize processes and lower their costs. 2.- BPO has known issues and pain areas, the BPO vendor and the customer should conducted a study to determine processes that can be offshore-nearshore outsourced. 3.- I think this is BPO problem not security problem, the vendor should identify process risk and protects the information base on: A -People process B -Technology C -Cross Functionality D- Communication E -Skills and experience. 4.- However is very important heard the security experts to talk about BPO and Security, I believe this is new issue "The outsourcing model and Risk and Mitigation Strategy" Thanks

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