The IT reseller, which was founded ten years ago by Mark Proudfoot and Peter Radford, says its Web portal was hit by a sustained DDoS attack around ten days ago that slowed down and even blocked access to its portal for about a week.
In a forum posting, the company has apologised its its customers for any inconvenience caused by its site being slow or inaccessible, and causing any problems placing an order online.
The 10K reward is conditional on tips being usable by the Serious Organised Crime Agency (SOCA).
Bounties are nothing new in the battle against cybercrime, Infosecurity notes.
In 2003 Microsoft offered a quarter of million pounds reward for information leading to the author of the Blaster worm, which led to the arrest of 18-year-old Jeffrey Parson who ended up with an 18-month prison sentence.